FAQ
Do you also provide installation services?
Yes, we do.
Installation is carried out by specialised installers coordinated by our logistics department. Our in-house team holds EQF4 certification and EQF3 training, while our RC liability insurance — suitable for large-scale projects — also covers qualified partner installers.
What warranties do you offer on your products?
All our products are certified and guaranteed in compliance with current regulations. With regular maintenance, extended warranties are also available for hardware and finishes. For full details and applicable conditions, we recommend downloading the relevant manual.
How do I replace or purchase windows and doors for my home?
Contact our offices or email info@bminfissi.it with the project details, including the location and the number of windows or doors needed. A technical sales consultant will guide you through the process, take measurements, and provide a quotation tailored to your requirements.
How can I choose the right window or door if I don’t have technical knowledge?
Our technicians will guide you through every step of the selection process. In our showroom, you can explore a variety of aesthetic options, and on-site inspections help us identify the best solution for your property. Details and accessories can be fully customised, with expert advice available at every stage.
How long does it take to receive a quotation?
Timeframes depend on project complexity and current request volumes. On average, quotations are provided within one week.
How can I check whether my project qualifies for tax incentives?
Our team is up to date with current tax regulations and can offer tailored guidance. Contact our offices to discuss your project and learn about the incentives and tax benefits available.
I only need to replace two windows. Can I still contact you?
Our production is mainly geared toward larger orders. However, we collaborate with a network of trusted agents and retailers who can include smaller projects in larger commissions. We’d be happy to help you find the best solution.
Do you also offer PVC or aluminium windows or doors?
Yes, we do. While our main focus is on wood windows, including wood–aluminium solutions, we partner with carefully selected companies to provide PVC and aluminium windows as part of a complete range.
I would like to buy windows but don’t have sufficient funds at the moment. What are my options?
No problem! We offer flexible financing options through our partner Agos, so you can move forward with your project, take advantage of available tax incentives, and pay in convenient instalments tailored to your needs.
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